What's Happening to XPS?

Tue. May. 13, 2008

I saw that Gizmodo and Engadget reacted to the Wall Street Journal story about plans for our XPS brand and Alienware. Several other blogs like Tech Digest and CyberNet News and others reported details as well. IdeaStorm user dabrace1984 posted an idea called Keep the XPS Product Line.

Bottom line, we aren't phasing out any gaming machines early and we are not dropping the XPS line. For more details on what's going on, take a look at Anne Camden's post on Your Blog.

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Only published comments... Tuesday, May 13, 2008 08:30 PM
by Lionel Menchaca, Chief Blogger
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dabrace1984 said:
I am the person that originally submitted the idea on IdeaStorm. Over the last 25 hours, I have read about 10 different blog articles about how XPS is being discontinued. I understand that research and product development is going to take place and that XPS systems will not be discontinued as quickly as the Wall Street Journal originally reported (as of next month). Can anyone at Dell give us, the consumers a time table? Another thing that is a concern of consumers is price. Alienware computers are significantly more expensive than XPS systems. When XPS is gotten rid of, will similarly priced systems be available from Alienware? A final thing that is a concern of users is the design of Alienware products. A lot of users think that Alienware systems are very gaudy and sometimes out right ugly. When XPS is gotten rid of, will similarly designed, normal looking, systems be available from Alienware?
May 13, 2008 10:37 PM
jc said:

Another thing I hope Dell keeps in mind are people like me that want high end performance but don't want it mainly for gaming and don't want to show off the case.  Instead I want it for other things like video editing/processing and custom applications.  Right now the only way I can get top end performance it to buy a computer that's the size of a small refrigerator.   (The 720 is huge...the 630 is only slightly better.)  Chips today run so much cooler than just a few years ago I don't understand why I have to have large/hard to hide computer to get ultimate processing power.

May 14, 2008 8:23 AM
AWWang said:

Phew, what a relief! I like XPS to stay to be an alternate to Inspirons/Vostros! :)!

May 14, 2008 11:08 PM
Jaak Ennuste said:

XPS has been THE most appealing Dell product. New XPS 1330 has been absolute breakthrough notebook, despite of some development issues. I sincerely believe, that Dell knows it and all decisions are base on that.

 Jaak http://shop.it.ee/

 

 

 

May 19, 2008 7:51 AM
RRedline said:

DISAPPOINTED ON DISCONTINUING OF ALPINE WHITE LED LCD on XPS M1330 LAPTOP
__________________________________________________________________

Our school have about 100 Dell PCs and laptops.

Recently we have placed an order for 13 units of Dell XPS M1330 laptops (Order Number: 3936259).

We have selected this option in our order:
"NY296 -Alpine White Slim & Light WLED display with VGA webcam".

We were informed by Dell that this option is available before we submit the order to our management for approval. We submitted it to our management and the order was approved and a purchase order was issued to Dell.

But after almost one week+ we placed the order, the sales person informed me that the above option is no longer available and it is considered end-of-life. We were advised to choose another color.

I noticed that recently Dell Singapore have removed this option from the website, but I found that Dell is still selling thousands of this option in their US and Japan websites. Which means the option is still being produced.

This option is on top of our priority list and is the main reason we selected this model over other brands' in the first place. It is the only glossy finish color, it affects ours 13 users for about 5 years and it is also the reason why we are willing to pay premium for XPS laptop. I believe since the option still being produced for US and Japan, the Dell management is fully capable of doing something to deliver it.

Glossy White is a popular color as can be seen by the popularity of Apple's white Macbook. It is the best looking color if you compare it side-by-side with other colors. In fact, the 10 users in our school who received the 10 White LED M1330 laptops we baught last year has nothing to cavil about but praise. I could not understand why Dell discontinue the best looking color and possibly hurt your sales?

I am truly disappointed that Dell is not willing to honour what they have confirmed in the order. Although I do appreciate the extra effort from the sales person on trying to solve the issue (and eventually unsuccessful).

I would be very appreciate it if someone from Dell management could look into this issue and hopefully could give us a satisfactory solution.

Thank you.

Desmond Wong

Singapore

May 27, 2008 3:17 AM

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